Reports to: Platform Operations Manager

• Develop, maintain and continuously improve FinOps methodologies, frameworks, processes and toolsets to support cost transparency, optimisation and governance.
• Identify external and internal best practices and innovations in FinOps, and adapt them for effective implementation within the Cathay environment.
• Define and execute the FinOps Quality Management Framework, covering cost awareness, optimisation, governance and communication of lessons learned.
• Monitor FinOps adoption and effectiveness, gathering feedback through multiple channels and driving continuous improvement and change management.
• Coach and advise practitioners and delivery teams in line with the FinOps Practice Engagement Model to improve outcomes and productivity.
• Train and enable FinOps Champions to promote best practices, support teams and provide structured feedback.
• Align FinOps practices with other IT practices, Planning and Governance teams, and Enterprise Portfolio Management Office processes.
• Manage practice communications, content repositories and forums to ensure information remains accurate, relevant and current.
• Design and deliver training, capability uplift programmes and collaboration activities across FinOps and related communities of practice.
• Lead the recruitment, onboarding, rotation management and ongoing coaching of IT Graduate Trainees, interns and the FinOps Champion community.

• Degree qualification in Computer Science, Information Systems or a related discipline.
• Minimum 10 years of related IT experience, including at least 6 years as a practitioner in the relevant practice area.
• Strong understanding of FinOps principles and practices, including cloud cost management, budgeting and financial forecasting.
• Proven experience designing and implementing cost optimisation strategies for cloud services.
• Hands-on familiarity with major cloud platforms such as Amazon Web Services, Microsoft Azure, Alibaba Cloud and Google Cloud Platform.
• Experience with financial management tools and platforms.
• Demonstrated ability to coach, consult with and advise individuals and teams, with experience designing and delivering training.
• Proven leadership capability with the ability to influence decision-making and manage stakeholders across diverse groups.
• Strong analytical, problem-solving and process improvement skills, supported by practical change management experience.
• Solid knowledge of end-to-end project and system delivery lifecycles and methodologies; vendor management knowledge is an advantage.

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