Were looking for an Operations Manager to lead our cruise operations across multiple ports, ensuring we deliver exceptional experiences for our guests while building strong relationships with local partners and stakeholders.

The role will be published until 16th June.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Youll oversee all operations across ports, ensuring the seamless delivery of cruise vessel services including shore excursions, ground operations, and overland programs.
• Leading operational teams across multiple ports, youll ensure flawless on-the-ground delivery of cruise services and products.
• Working closely with our Business Development teams, youll provide valuable feedback on contracted suppliers, recommend potential new partners, and identify emerging products within destinations.
• Youll implement our company operating model in the destination, including close cooperation with the operational hub, central platforms and other regions.
• Managing any operational incidents throughout the region is key, minimising impact on our clients and ensuring the safety of all stakeholders.
• Together with the Regional Head, youll focus on strengthening relationships with local authorities and associations.

ABOUT YOU

• You bring proven experience in the cruise industry with an emphasis on excursions and ground handling.
• Leading teams to deliver results comes naturally to you, and you have a high capacity to manage and inspire others.
• Youre comfortable leading change and resilient to ambiguity or setbacks.
• Your agility allows you to juggle strategic priorities and projects whilst delivering day-to-day operational logistics.
• Excellent communication skills, both verbal and written, in English are essential, with any additional languages being a plus.

From a workplace to a place to belong. At Intercruises we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

LI-LT1 LI-Onsite